:root{
  --bg:#f7f5f1;--panel:#fff;--ink:#171b1e;--muted:#68727a;--line:#e4e1da;
  --primary:#123c46;--primary2:#1c5d6b;--accent:#b8722f;--sidebar:#0e2229;--danger:#b83a2e;
  --success:#2e8b63;--warning:#b8862e;
  --shadow:0 8px 24px rgba(15,30,35,.07);--shadow-lg:0 20px 50px rgba(15,30,35,.14)
}
*{box-sizing:border-box}
html{scroll-behavior:smooth}
html,body{margin:0;min-height:100%;font-family:'Public Sans',ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;color:var(--ink);background:var(--bg);font-size:14px}
h1,h2,h3,.metric strong,.campaign-lead-total strong,.kpi-ribbon strong,.compact-metric strong,.ring strong,.status-donut strong{font-family:'Space Grotesk','Public Sans',sans-serif}
a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}button{cursor:pointer}b,strong{font-weight:750}
.shell{display:grid;grid-template-columns:260px minmax(0,1fr);min-height:100vh}
.sidebar{position:sticky;top:0;height:100vh;background:linear-gradient(180deg,var(--sidebar),color-mix(in srgb,var(--sidebar) 84%,#000));color:#fff;padding:25px 17px;display:flex;flex-direction:column;z-index:10}
.brand-lockup{display:flex;align-items:center;gap:12px;padding:0 8px 26px}.brand-lockup strong,.brand-lockup small{display:block}.brand-lockup strong{font-size:18px;letter-spacing:-.02em}.brand-lockup small{font-size:12px;color:#9fb0ca;margin-top:3px}
.brand-mark,.brand-logo{width:42px;height:42px;border-radius:12px;flex:0 0 42px}.brand-mark{display:grid;place-items:center;font-weight:850;background:linear-gradient(135deg,var(--primary),var(--accent));box-shadow:0 10px 25px rgba(0,0,0,.2)}.brand-logo{object-fit:contain;background:#fff;padding:4px}
.sidebar nav{display:flex;flex-direction:column;gap:5px}.sidebar nav a{display:flex;align-items:center;gap:12px;padding:12px 13px;border-radius:10px;color:#bdc9da;font-size:13px;font-weight:650;transition:.18s}.sidebar nav a span{font-size:17px;width:20px;text-align:center}.sidebar nav a:hover{background:rgba(255,255,255,.07);color:#fff}.sidebar nav a.active{background:linear-gradient(90deg,color-mix(in srgb,var(--primary) 88%,#fff),var(--primary));color:#fff;box-shadow:0 9px 24px color-mix(in srgb,var(--primary) 28%,transparent)}
.nav-label{padding:24px 13px 6px;color:#71839e;text-transform:uppercase;font-size:11px;letter-spacing:.15em;font-weight:850}.sidebar-foot{margin-top:auto;padding:18px 10px 2px;border-top:1px solid rgba(255,255,255,.09);display:grid;gap:8px;color:#93a4be;font-size:12px;overflow-wrap:anywhere}
.main{min-width:0}.topbar{height:76px;background:rgba(255,255,255,.93);border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 32px;position:sticky;top:0;z-index:7;backdrop-filter:blur(14px)}.topbar>div:first-child small,.topbar>div:first-child strong{display:block}.topbar>div:first-child small{font-size:12px;color:var(--muted);text-transform:uppercase;letter-spacing:.12em}.topbar>div:first-child strong{font-size:14px;margin-top:3px}.top-actions{display:flex;align-items:center;gap:11px}.status-dot{width:8px;height:8px;border-radius:50%;background:#22c55e;box-shadow:0 0 0 5px #dcfce7}.status-text{font-size:12px;color:var(--muted);margin-right:8px}.user-chip{display:flex;align-items:center;gap:9px;padding-left:13px;border-left:1px solid var(--line)}.user-chip>span{width:34px;height:34px;border-radius:50%;display:grid;place-items:center;background:#e7f1f0;color:var(--primary);font-weight:850}.user-chip strong,.user-chip small{display:block}.user-chip strong{font-size:12px}.user-chip small{font-size:11px;color:var(--muted)}
.content{padding:32px;max-width:1540px;margin:auto}.page-heading{display:flex;justify-content:space-between;align-items:flex-end;gap:20px;margin-bottom:24px}.page-heading h1{font-size:29px;line-height:1.15;letter-spacing:-.04em;margin:4px 0 0}.eyebrow{margin:0;color:var(--accent);text-transform:uppercase;letter-spacing:.14em;font-size:11px;font-weight:850}.heading-buttons,.table-actions,.primary-actions,.control-actions,.control-actions form{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.notice,.error{border-radius:11px;padding:12px 14px;margin-bottom:18px;font-size:12px}.notice{background:#e9faf4;border:1px solid #bdebdc;color:#0b694d}.error{background:#fff0f0;border:1px solid #ffc8c8;color:#9e2428}
.panel{background:var(--panel);border:1px solid var(--line);border-radius:16px;box-shadow:var(--shadow);padding:22px;min-width:0}.panel-head{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin-bottom:20px}.panel-head h2{font-size:17px;letter-spacing:-.02em;margin:0}.panel-head p{font-size:12px;color:var(--muted);margin:5px 0 0}.panel-head>a{color:var(--primary);font-size:12px;font-weight:750}
.button{border:1px solid #d6dfeb;background:#fff;color:#344054;border-radius:9px;padding:9px 13px;font-size:12px;font-weight:750;display:inline-flex;align-items:center;justify-content:center;gap:6px;transition:.16s;white-space:nowrap}.button:hover{transform:translateY(-1px);box-shadow:0 7px 17px rgba(23,32,51,.1);border-color:#c6d1df}.button.primary{background:var(--primary);border-color:var(--primary);color:#fff}.button.success{background:#e9f9ef;border-color:#bde9cd;color:#167344}.button.warning{background:#fff6df;border-color:#f4d892;color:#8b5b08}.button.danger{background:#fff5f5;border-color:#ffc8c8;color:var(--danger)}.button.danger:hover{background:var(--danger);border-color:var(--danger);color:#fff}.button.ghost{background:transparent}.button.compact{padding:7px 10px;font-size:12px}.button.full{width:100%}
.badge{display:inline-flex;align-items:center;border-radius:999px;padding:5px 9px;font-size:11px;text-transform:uppercase;letter-spacing:.065em;font-weight:850;background:#edf1f7;color:#586579;white-space:nowrap}.badge.running,.badge.completed,.badge.answered{background:#ddf8e7;color:#197343}.badge.scheduled{background:#e5eeff;color:#2359bd}.badge.ended{background:#ede9fe;color:#6941c6}.badge.draft,.badge.waiting,.badge.neutral{background:#edf1f7;color:#59667a}.badge.paused,.badge.retry,.badge.pending,.badge.medium{background:#fff2d5;color:#956208}.badge.failed,.badge.urgent{background:#ffe3e3;color:#ad292e}.badge.busy,.badge.no_answer,.badge.high{background:#ffeadc;color:#a94a11}.badge.low{background:#e6f2ff;color:#246ba4}.badge.archived,.badge.closed,.badge.dnc{background:#e8e8eb;color:#60616a}
.live-indicator{display:inline-flex;align-items:center;gap:7px;color:#347257;background:#ecfdf3;border:1px solid #c9f2d8;border-radius:999px;padding:6px 10px;font-size:11px;font-weight:800;white-space:nowrap}.live-indicator i{width:7px;height:7px;border-radius:50%;background:#22c55e;box-shadow:0 0 0 4px #d7f8e2}.live-indicator.inverse{background:rgba(255,255,255,.11);border-color:rgba(255,255,255,.17);color:#fff}.live-indicator.inverse i{box-shadow:0 0 0 4px rgba(34,197,94,.18)}
.metrics-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:15px;margin-bottom:20px}.metric{background:#fff;border:1px solid var(--line);border-radius:15px;padding:18px;display:flex;gap:14px;align-items:center;box-shadow:var(--shadow)}.metric-icon,.section-icon{display:grid;place-items:center;border-radius:12px;font-weight:850}.metric-icon{width:46px;height:46px;font-size:20px}.section-icon{width:42px;height:42px;flex:0 0 42px;font-size:19px}.metric-icon.blue,.section-icon.blue{background:#eaf0ff;color:#315ddd}.metric-icon.teal{background:#e2faf6;color:#0b8f7d}.metric-icon.green{background:#e8f8ed;color:#268f4d}.metric-icon.amber{background:#fff6df;color:#bf7b08}.metric small,.metric strong,.metric em{display:block}.metric small{font-size:12px;color:var(--muted)}.metric strong{font-size:25px;letter-spacing:-.04em;margin:2px 0}.metric em{font-size:11px;color:#9aa5b7;font-style:normal}
.layout-2-1{display:grid;grid-template-columns:minmax(0,2fr) minmax(280px,1fr);gap:20px}.layout-1-2{display:grid;grid-template-columns:minmax(280px,1fr) minmax(0,2fr);gap:20px;align-items:start}.editor-layout{display:grid;grid-template-columns:minmax(0,2.3fr) minmax(300px,.7fr);gap:20px;align-items:start}.sticky-panel,.campaign-summary-card{position:sticky;top:98px}
.table-wrap{overflow:auto;margin:0 -22px -22px}table{border-collapse:collapse;width:100%;font-size:12px}th{text-align:left;color:#718096;font-size:11px;text-transform:uppercase;letter-spacing:.085em;padding:12px 18px;background:#f8fafc;border-top:1px solid var(--line);border-bottom:1px solid var(--line);white-space:nowrap}td{padding:14px 18px;border-bottom:1px solid #edf1f6;color:#536077;vertical-align:middle}tr:last-child td{border-bottom:0}tbody tr:hover{background:#fbfcfe}td strong,td small{display:block}td strong{color:var(--ink);font-size:12px}td small{color:#8a96a8;margin-top:3px}.schedule-table{color:#68778d!important;max-width:250px}.protected-label{font-size:11px;color:#8a96a8}
.empty{min-height:145px;display:grid;place-content:center;text-align:center;color:var(--muted);gap:5px}.empty[hidden]{display:none}.empty.large{min-height:235px}.empty strong{font-size:13px;color:#526077}.empty span{font-size:12px}.empty-icon{font-size:30px!important;color:#9aabc1}
.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:15px}.form-grid.one{grid-template-columns:1fr}.form-grid.cols-2{grid-template-columns:repeat(2,1fr)}.form-grid.cols-3{grid-template-columns:repeat(3,1fr)}.form-grid.cols-4{grid-template-columns:repeat(4,1fr)}.span-2{grid-column:span 2}.span-3{grid-column:span 3}.form-grid label,.form-stack label,.colour-grid>label,.file-label,.lead-import-form label{display:grid;gap:7px;color:#475467;font-size:12px;font-weight:750}.form-grid label>small,.lead-import-form label>small{font-size:11px;font-weight:500;color:#8a96a8}.form-grid input,.form-grid select,.form-grid textarea,.form-stack input,.lead-import-form input,.lead-import-form select,.ticket-action select{width:100%;border:1px solid #d9e2ed;background:#fff;border-radius:9px;padding:10px 11px;color:var(--ink);outline:none;min-height:39px}.form-grid input:disabled{background:#f3f5f8;color:#7b8797}.form-grid textarea{resize:vertical}.form-grid input:focus,.form-grid select:focus,.form-grid textarea:focus,.form-stack input:focus,.lead-import-form input:focus,.lead-import-form select:focus{border-color:var(--primary);box-shadow:0 0 0 3px color-mix(in srgb,var(--primary) 12%,transparent)}.split{display:grid;grid-template-columns:1fr 1fr;gap:12px}.narrow-form{max-width:560px}.form-help{color:var(--muted);font-size:12px;line-height:1.6;margin:13px 0 0}.form-footer{display:flex;justify-content:space-between;align-items:center;gap:16px;padding-top:18px;border-top:1px solid var(--line)}.form-footer>span{color:var(--muted);font-size:12px}.form-footer>div{display:flex;gap:8px}
.create-campaign{margin-bottom:20px;padding:0;scroll-margin-top:95px}.create-campaign>summary{list-style:none;display:flex;align-items:center;gap:13px;padding:18px 21px;cursor:pointer}.create-campaign>summary::-webkit-details-marker{display:none}.create-campaign>summary>span:nth-child(2){display:grid;gap:3px;flex:1}.create-campaign>summary strong{font-size:15px}.create-campaign>summary small{font-size:12px;color:var(--muted)}.summary-action{font-size:12px;color:var(--primary);font-weight:800}.create-campaign[open] .summary-action{font-size:0}.create-campaign[open] .summary-action:after{content:"Close setup";font-size:12px}.campaign-form{border-top:1px solid var(--line);padding:5px 22px 22px}.campaign-form fieldset{border:0;margin:0;padding:20px 0;border-bottom:1px solid #edf1f6}.campaign-form fieldset:last-of-type{border-bottom:0}.campaign-form legend{font-weight:800;font-size:12px;margin-bottom:14px}.campaign-form legend span{color:var(--muted);font-weight:550;margin-left:5px}.edit-form{border-top:0;padding:0}
.portfolio-panel{padding:0}.portfolio-head{padding:22px 22px 18px;margin:0;border-bottom:1px solid var(--line)}.campaign-list.professional{display:grid;gap:0}.campaign-card{padding:22px;border-bottom:1px solid var(--line);background:#fff;transition:.18s}.campaign-card:last-child{border-bottom:0}.campaign-card:hover{background:#fcfdff}.campaign-card-head{display:flex;align-items:flex-start;justify-content:space-between;gap:20px}.campaign-identity{display:flex;align-items:flex-start;gap:13px}.campaign-identity .badge{margin-top:3px}.campaign-identity h3{margin:0 0 5px;font-size:17px;letter-spacing:-.025em}.campaign-identity p{margin:0;color:var(--muted);font-size:12px}.campaign-identity p span{margin:0 5px;color:#b0bbca}.campaign-lead-total{text-align:right}.campaign-lead-total strong,.campaign-lead-total span{display:block}.campaign-lead-total strong{font-size:25px;line-height:1;letter-spacing:-.04em}.campaign-lead-total span{font-size:11px;text-transform:uppercase;letter-spacing:.1em;color:var(--muted);margin-top:5px}.campaign-schedule{margin:17px 0;display:grid;grid-template-columns:34px minmax(220px,1fr) auto;gap:11px;align-items:center;padding:12px 14px;border:1px solid #e7edf4;border-radius:11px;background:#f8fafc}.schedule-icon{width:32px;height:32px;display:grid;place-items:center;border-radius:9px;background:#e7f1f0;color:var(--primary);font-size:17px}.campaign-schedule small,.campaign-schedule strong{display:block}.campaign-schedule small{font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:.075em}.campaign-schedule strong{font-size:12px;margin-top:3px}.parameter-chips{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}.parameter-chips span{border:1px solid #dce4ee;background:#fff;border-radius:999px;padding:5px 8px;font-size:11px;color:#59667a;font-weight:700}.campaign-kpis{display:grid;grid-template-columns:repeat(6,1fr);border:1px solid var(--line);border-radius:11px;overflow:hidden}.campaign-kpis>div{padding:12px 14px;border-right:1px solid var(--line)}.campaign-kpis>div:last-child{border-right:0}.campaign-kpis span,.campaign-kpis strong{display:block}.campaign-kpis span{font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:.07em}.campaign-kpis strong{font-size:16px;margin-top:4px;letter-spacing:-.02em}.campaign-progress-block{padding:13px 0 5px}.status-strip{height:8px;display:flex;background:#edf1f6;border-radius:999px;overflow:hidden}.status-strip.large{height:14px}.status-strip .segment{display:block;height:100%;min-width:0;transition:width .35s}.segment.waiting,.key.waiting:before{background:#22c55e}.segment.active_calls,.key.active_calls:before{background:#f59e0b}.segment.retry,.key.retry:before{background:#fb923c}.segment.answered,.key.answered:before{background:#84cc16}.segment.busy,.key.busy:before{background:#eab308}.segment.no_answer,.key.no_answer:before{background:#fb7185}.segment.failed,.key.failed:before{background:#ef4444}.segment.dnc,.key.dnc:before{background:#334155}.segment.expired,.key.expired:before{background:#78716c}.campaign-outcomes,.status-legend{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.campaign-outcomes{margin-top:9px}.key{display:inline-flex;align-items:center;gap:5px;color:var(--muted);font-size:11px}.key:before{content:"";width:7px;height:7px;border-radius:2px;background:#94a3b8}.key b{color:var(--ink)}.campaign-card-actions{display:flex;justify-content:space-between;align-items:center;gap:15px;padding-top:13px;border-top:1px solid #edf1f6}.control-actions{justify-content:flex-end}
.monitor-hero{position:relative;display:grid;grid-template-columns:minmax(0,1.3fr) minmax(280px,.7fr) auto;gap:26px;align-items:center;margin-bottom:16px;padding:24px;border-radius:16px;color:#fff;background:radial-gradient(circle at 88% 10%,color-mix(in srgb,var(--accent) 32%,transparent),transparent 30%),linear-gradient(135deg,var(--sidebar),color-mix(in srgb,var(--primary) 62%,var(--sidebar)));box-shadow:var(--shadow-lg)}.monitor-title h2{font-size:25px;margin:10px 0 6px;letter-spacing:-.035em}.monitor-title p{font-size:12px;color:#d1dded;margin:0}.monitor-title p span{margin:0 6px;color:#8ea2bf}.monitor-schedule{border-left:1px solid rgba(255,255,255,.18);padding-left:24px}.monitor-schedule small,.monitor-schedule strong,.monitor-schedule span{display:block}.monitor-schedule small{font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:#b7c7da}.monitor-schedule strong{font-size:12px;margin:5px 0 8px}.monitor-schedule span{font-size:11px;color:#c2d0df}
.kpi-ribbon{display:grid;grid-template-columns:repeat(6,1fr);background:#fff;border:1px solid var(--line);border-radius:15px;box-shadow:var(--shadow);margin-bottom:20px;overflow:hidden}.kpi-ribbon article{padding:17px 18px;border-right:1px solid var(--line);position:relative}.kpi-ribbon article:last-child{border:0}.kpi-ribbon small,.kpi-ribbon strong,.kpi-ribbon span{display:block}.kpi-ribbon small{font-size:11px;text-transform:uppercase;letter-spacing:.075em;color:var(--muted)}.kpi-ribbon strong{font-size:25px;letter-spacing:-.04em;margin:5px 0}.kpi-ribbon span{font-size:11px;color:#8a96a8}.kpi-ribbon .success-kpi:before{content:"";position:absolute;left:0;right:0;top:0;height:3px;background:#22c55e}
.monitor-grid{display:grid;grid-template-columns:285px minmax(0,1fr);gap:20px;align-items:start}.status-overview{padding:20px}.donut-wrap{display:grid;place-items:center;padding:4px 0 18px}.status-donut{width:184px;height:184px;border-radius:50%;background:conic-gradient(#dfe6ef 0 100%);display:grid;place-items:center;position:relative}.status-donut:after{content:"";width:124px;height:124px;border-radius:50%;background:#fff;position:absolute;box-shadow:inset 0 0 0 1px #edf1f6}.status-donut>div{position:relative;z-index:1;text-align:center}.status-donut strong,.status-donut span{display:block}.status-donut strong{font-size:26px}.status-donut span{font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:var(--muted)}.status-list{display:grid}.status-list>div{display:flex;justify-content:space-between;align-items:center;padding:8px 0;border-bottom:1px solid #edf1f6}.status-list>div:last-child{border-bottom:0}.status-list strong{font-size:12px}.monitor-main{display:grid;gap:20px}.chart-panel{min-height:290px}.chart-legend{display:flex;gap:13px;font-size:11px;color:var(--muted)}.chart-legend span{display:flex;align-items:center;gap:5px}.chart-legend span:before{content:"";width:8px;height:8px;border-radius:2px;background:var(--primary)}.chart-legend .answers:before{background:var(--accent)}.timeline-chart{height:215px;display:flex;align-items:stretch;gap:8px;padding-top:10px;overflow-x:auto}.timeline-column{min-width:32px;flex:1;display:grid;grid-template-rows:1fr auto;gap:7px;text-align:center}.bar-stack{position:relative;display:flex;gap:3px;align-items:flex-end;border-bottom:1px solid var(--line);background:linear-gradient(to top,transparent 24%,#f2f5f8 25%,transparent 26%,transparent 49%,#f2f5f8 50%,transparent 51%,transparent 74%,#f2f5f8 75%,transparent 76%)}.bar-stack i{display:block;min-height:2px;flex:1;border-radius:3px 3px 0 0}.attempt-bar{background:color-mix(in srgb,var(--primary) 74%,#fff)}.answer-bar{background:var(--accent)}.timeline-column small{font-size:11px;color:var(--muted);white-space:nowrap}.chart-empty{min-height:150px;display:grid;place-content:center;text-align:center;gap:4px;color:var(--muted)}.chart-empty strong{font-size:12px;color:#536077}.chart-empty span{font-size:11px}.insight-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.horizontal-chart{display:grid;gap:12px}.horizontal-chart>div{display:grid;grid-template-columns:72px 1fr 54px;gap:9px;align-items:center}.horizontal-chart>div>span{font-size:11px;color:var(--muted)}.horizontal-chart>div>div{height:18px;background:#f0f3f7;border-radius:4px;position:relative;overflow:hidden}.horizontal-chart i,.horizontal-chart b{position:absolute;left:0;top:0;bottom:0}.horizontal-chart i{background:#d9e5ff}.horizontal-chart b{background:var(--primary);opacity:.8}.horizontal-chart>div>strong{text-align:right;font-size:11px}.outcome-summary{display:grid;gap:0}.outcome-summary>div{display:grid;grid-template-columns:1fr auto;gap:2px 10px;padding:9px 0;border-bottom:1px solid #edf1f6}.outcome-summary span{font-size:11px;color:#536077}.outcome-summary strong{font-size:12px}.outcome-summary small{grid-column:1/-1;color:var(--muted);font-size:11px;padding-left:14px}.dot{width:7px;height:7px;border-radius:50%;display:inline-block;margin-right:7px}.dot.green,.dot.answered,.dot.completed{background:#84cc16}.dot.blue{background:#3b82f6}.dot.amber,.dot.offered{background:#f59e0b}.dot.busy{background:#eab308}.dot.no_answer{background:#fb7185}.dot.failed{background:#ef4444}.recent-calls-panel,.imports-panel{margin-top:20px}.import-cards{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}.import-cards>div{display:grid;gap:5px;border:1px solid var(--line);border-radius:10px;padding:12px}.import-cards strong{font-size:12px}.import-cards span{font-size:11px;color:#267449}.import-cards small{font-size:11px;color:var(--muted)}
.report-toolbar{display:grid;grid-template-columns:minmax(220px,1fr) 190px;gap:10px;margin-bottom:14px}.report-toolbar input,.report-toolbar select{border:1px solid #dce3ed;background:#fff;border-radius:9px;padding:10px 11px;color:var(--ink)}.report-monitor .status-legend{padding:12px 14px;background:#f8fafc;border:1px solid var(--line);border-radius:10px;margin-bottom:20px}.report-table td{vertical-align:middle}.live-status-cell{min-width:270px}.live-status-cell .status-strip{margin-bottom:7px}.mini-counts{display:flex;gap:11px;color:var(--muted);font-size:11px}.mini-counts b{color:var(--ink)}
.lead-import-panel{position:relative;margin-bottom:20px;overflow:hidden}.import-intro{display:flex;align-items:flex-start;gap:15px;max-width:760px}.import-intro h2{font-size:20px;margin:4px 0 6px}.import-intro>div>p:last-child{font-size:12px;color:var(--muted);line-height:1.55;margin:0}.import-steps{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin:20px 0}.import-steps>div{display:flex;align-items:center;gap:10px;padding:12px;border:1px solid var(--line);border-radius:11px;background:#f8fafc}.import-steps>div>b{width:28px;height:28px;display:grid;place-items:center;border-radius:50%;background:#e7f1f0;color:var(--primary);font-size:12px}.import-steps span,.import-steps strong,.import-steps small{display:block}.import-steps strong{font-size:12px}.import-steps small{font-size:11px;color:var(--muted);margin-top:3px}.lead-import-form{display:grid;grid-template-columns:minmax(200px,1fr) minmax(260px,1.3fr) auto;gap:10px;align-items:end;padding:17px;border-radius:12px;background:#f5f8fc;border:1px solid #e4eaf2}.file-picker{display:flex;align-items:center;gap:8px}.file-picker small{font-size:11px;color:var(--muted);white-space:nowrap}.phone-template-preview{display:flex;align-items:center;gap:14px;margin-top:14px;font-size:11px;color:var(--muted)}.phone-template-preview code{background:#111827;color:#d8e3f0;border-radius:8px;padding:8px 11px;line-height:1.5}.phone-template-preview a{color:var(--primary);font-weight:750}.import-history{margin-bottom:20px}
.health-card{display:flex;flex-direction:column}.ring{width:150px;height:150px;border-radius:50%;margin:4px auto 25px;background:conic-gradient(var(--accent) 0 72%,#edf1f6 72%);display:grid;place-items:center;position:relative}.ring:after{content:"";width:116px;height:116px;border-radius:50%;background:#fff;position:absolute}.ring>div{position:relative;z-index:1;text-align:center}.ring strong,.ring span{display:block}.ring strong{font-size:30px}.ring span{font-size:11px;color:var(--muted);text-transform:uppercase}.health-list{display:grid;gap:12px}.health-list>span{display:grid;grid-template-columns:10px 1fr auto;gap:8px;align-items:center;font-size:12px;color:var(--muted)}.health-list strong{color:var(--ink);font-size:12px}
.ticket-list{display:grid;gap:12px}.ticket{display:grid;grid-template-columns:4px 1fr auto;border:1px solid var(--line);border-radius:12px;overflow:hidden;align-items:center}.priority-bar{align-self:stretch;background:#94a3b8}.priority-bar.low{background:#60a5fa}.priority-bar.medium{background:#fbbf24}.priority-bar.high{background:#fb923c}.priority-bar.urgent{background:#ef4444}.ticket-main{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;padding:15px}.ticket-main h3{margin:4px 0;font-size:12px}.ticket-main p{margin:0;color:var(--muted);font-size:11px}.ticket-id{font-size:11px;color:var(--primary);font-weight:800}.ticket-action{padding-right:14px}.ticket-action select{padding:7px 9px;font-size:11px}
.ticket-status-readonly{margin-right:14px}
.user-access-layout{display:grid;grid-template-columns:340px minmax(0,1fr);gap:20px;align-items:start}.create-user-panel{position:sticky;top:98px}.role-explainer{display:grid;gap:4px;padding:12px;border:1px solid #d3e6e2;border-radius:10px;background:#f2f8f6}.role-explainer strong{font-size:12px;color:#134752}.role-explainer span{font-size:11px;line-height:1.5;color:var(--muted)}.user-list{display:grid;gap:10px}.user-access-card{display:grid;grid-template-columns:42px minmax(0,1fr) auto;gap:13px;align-items:center;padding:14px;border:1px solid var(--line);border-radius:12px;background:#fff}.user-avatar{width:42px;height:42px;display:grid;place-items:center;border-radius:12px;background:linear-gradient(135deg,#e7f1f0,#eef6f0);color:var(--primary);font-size:15px;font-weight:850}.user-profile>div>strong,.user-profile>div>span{display:block}.user-profile>div>strong{font-size:12px}.user-profile>div>span{font-size:11px;color:var(--muted);margin-top:2px}.user-profile p{display:flex;gap:5px;flex-wrap:wrap;margin:7px 0 4px}.user-profile>small{font-size:11px;color:#8a96a8}.user-controls{display:flex;align-items:center;justify-content:flex-end;gap:7px;flex-wrap:wrap}.password-reset{position:relative}.password-reset>summary{list-style:none}.password-reset>summary::-webkit-details-marker{display:none}.password-reset[open]>summary{background:#e9f2f1;color:var(--primary)}.password-reset>form{position:absolute;right:0;top:38px;z-index:4;width:270px;display:grid;gap:10px;padding:14px;border:1px solid var(--line);border-radius:11px;background:#fff;box-shadow:var(--shadow-lg)}.password-reset label{display:grid;gap:5px;font-size:11px;font-weight:700;color:#536077}.password-reset input{width:100%;border:1px solid #d9e2ed;border-radius:8px;padding:8px;outline:none}.password-reset input:focus{border-color:var(--primary);box-shadow:0 0 0 3px color-mix(in srgb,var(--primary) 12%,transparent)}
.brand-layout{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(300px,.8fr);gap:20px;align-items:start}.divider{height:1px;background:var(--line);margin:22px 0}.logo-row{display:flex;align-items:center;gap:15px;margin:12px 0 20px}.logo-preview{width:76px;height:76px;border-radius:14px;border:1px dashed #cbd5e1;background:#f8fafc;display:grid;place-items:center;color:var(--primary);font-weight:900;font-size:20px}.logo-preview img{max-width:66px;max-height:66px;object-fit:contain}.file-label input{font-size:12px}.file-label small{color:var(--muted);font-weight:400}.check{display:flex!important;align-items:center;gap:8px!important;font-size:12px;color:#536077}.check input{width:auto!important}.colour-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.colour-control{display:flex;border:1px solid #dce3ed;border-radius:9px;overflow:hidden}.colour-control input[type=color]{width:42px;padding:4px;border:0;background:#fff}.colour-control input[type=text],.colour-control input:not([type]){min-width:0;flex:1;border:0;padding:9px}.toggle-row{display:flex;gap:25px;margin:22px 0}.brand-preview{position:sticky;top:98px;border-radius:17px;min-height:350px;background:#fff;border:1px solid var(--line);box-shadow:var(--shadow);padding:16px;display:grid;grid-template-columns:74px 1fr;overflow:hidden}.preview-sidebar{background:var(--preview-sidebar);border-radius:12px;padding:14px;display:grid;align-content:start;gap:17px}.preview-logo{width:40px;height:40px;border-radius:10px;background:linear-gradient(135deg,var(--preview-primary),var(--accent));display:grid;place-items:center;color:#fff;font-weight:900;font-size:12px}.preview-logo img{width:36px;height:36px;object-fit:contain;background:#fff;border-radius:8px}.preview-sidebar i{height:7px;border-radius:5px;background:rgba(255,255,255,.22)}.preview-main{padding:20px 16px}.preview-main>span{font-size:11px;text-transform:uppercase;color:var(--primary);font-weight:800}.preview-main h3{margin:6px 0 20px}.preview-cards{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}.preview-cards i{height:50px;background:#f0f4fa;border-radius:8px}.preview-chart{height:130px;margin-top:12px;background:#f8fafc;border-radius:9px;display:flex;align-items:flex-end;gap:7px;padding:13px}.preview-chart b{flex:1;background:var(--preview-primary);border-radius:4px 4px 0 0;opacity:.8}.preview-chart b:nth-child(1){height:35%}.preview-chart b:nth-child(2){height:70%}.preview-chart b:nth-child(3){height:48%}.preview-chart b:nth-child(4){height:86%}.preview-chart b:nth-child(5){height:62%}
.docs .endpoint{display:flex;align-items:center;gap:10px;border:1px solid var(--line);padding:11px;border-radius:9px;margin:14px 0 8px}.endpoint span{background:#e5f5ed;color:#1d7b4d;border-radius:6px;padding:5px 7px;font-size:11px;font-weight:900}.endpoint code{overflow-wrap:anywhere;font-size:12px}.docs pre{background:#111827;color:#d7e1f0;border-radius:10px;padding:16px;overflow:auto;font-size:12px;line-height:1.6}.callout{background:#eaf3f1;border-left:3px solid var(--primary);padding:12px;font-size:12px;line-height:1.55;color:#536077}.details{display:grid;gap:2px;margin:0 0 20px}.details>div{display:flex;justify-content:space-between;gap:20px;padding:12px 0;border-bottom:1px solid var(--line)}.details dt{color:var(--muted);font-size:12px}.details dd{margin:0;font-size:12px;font-weight:700;text-align:right;max-width:65%}
.login-body{background:#0a1418;display:grid;place-items:center;padding:28px;min-height:100vh}.login-shell{width:min(1080px,100%);min-height:630px;display:grid;grid-template-columns:1.15fr .85fr;background:#fff;border-radius:24px;overflow:hidden;box-shadow:0 30px 90px rgba(0,0,0,.35)}.login-story{position:relative;padding:46px;color:#fff;background:radial-gradient(circle at 80% 5%,color-mix(in srgb,var(--accent) 55%,transparent),transparent 36%),linear-gradient(150deg,var(--sidebar),#081418);display:flex;flex-direction:column;justify-content:space-between}.login-story:after{content:"";position:absolute;width:300px;height:300px;border-radius:50%;border:1px solid rgba(255,255,255,.1);right:-90px;bottom:-100px;box-shadow:0 0 0 55px rgba(255,255,255,.025),0 0 0 110px rgba(255,255,255,.018)}.brand-lockup.light{padding:0;position:relative;z-index:1}.brand-lockup.light small{color:#9fb3ba}.login-story>div{position:relative;z-index:1}.login-story h1{font-size:40px;line-height:1.12;letter-spacing:-.05em;max-width:560px;margin:12px 0 18px}.login-story p:not(.eyebrow){color:#b9c9ce;max-width:550px;line-height:1.7;font-size:13px}.login-points{display:flex;gap:16px;flex-wrap:wrap;color:#c2d0d3;font-size:12px}.login-card{padding:54px;display:flex;flex-direction:column;justify-content:center}.login-card h2{font-size:27px;letter-spacing:-.035em;margin:7px 0}.login-card>div>p:not(.eyebrow){color:var(--muted);font-size:12px}.form-stack{display:grid;gap:16px;margin:26px 0 18px}.muted{color:var(--muted);font-size:11px;text-align:center}
@media(max-width:1200px){.campaign-kpis{grid-template-columns:repeat(3,1fr)}.campaign-kpis>div:nth-child(3){border-right:0}.campaign-kpis>div:nth-child(-n+3){border-bottom:1px solid var(--line)}.kpi-ribbon{grid-template-columns:repeat(3,1fr)}.kpi-ribbon article:nth-child(3){border-right:0}.kpi-ribbon article:nth-child(-n+3){border-bottom:1px solid var(--line)}.monitor-grid{grid-template-columns:250px minmax(0,1fr)}.form-grid.cols-4{grid-template-columns:repeat(2,1fr)}}
@media(max-width:1000px){.metrics-grid{grid-template-columns:repeat(2,1fr)}.layout-2-1,.layout-1-2,.brand-layout,.editor-layout,.user-access-layout{grid-template-columns:1fr}.sticky-panel,.brand-preview,.campaign-summary-card,.create-user-panel{position:static}.monitor-hero{grid-template-columns:1fr auto}.monitor-schedule{grid-row:2;grid-column:1/-1;border-left:0;border-top:1px solid rgba(255,255,255,.18);padding:16px 0 0}.monitor-grid{grid-template-columns:1fr}.status-overview{display:grid;grid-template-columns:1fr 1fr}.status-overview .panel-head{grid-column:1/-1}.lead-import-form{grid-template-columns:1fr 1fr}.lead-import-form .button{grid-column:1/-1}.import-cards{grid-template-columns:repeat(2,1fr)}}
@media(max-width:760px){.shell{grid-template-columns:1fr}.sidebar{position:static;height:auto;padding:15px}.sidebar nav{display:grid;grid-template-columns:repeat(2,1fr)}.sidebar-foot,.nav-label{display:none}.brand-lockup{padding-bottom:14px}.topbar{padding:0 15px;height:68px}.status-text,.user-chip div{display:none}.content{padding:21px 14px}.page-heading{align-items:flex-start}.page-heading h1{font-size:24px}.heading-buttons{justify-content:flex-end}.metrics-grid,.form-grid,.form-grid.cols-2,.form-grid.cols-3,.form-grid.cols-4,.split,.colour-grid,.report-toolbar,.insight-grid,.import-steps,.lead-import-form{grid-template-columns:1fr}.span-2{grid-column:auto}.panel{padding:18px}.table-wrap{margin:0 -18px -18px}.create-campaign>summary{padding:17px}.campaign-form{padding:3px 17px 18px}.campaign-card{padding:18px}.campaign-card-head,.campaign-card-actions,.campaign-schedule,.form-footer{display:flex;flex-direction:column;align-items:flex-start}.campaign-schedule{gap:9px}.parameter-chips{justify-content:flex-start}.campaign-kpis{grid-template-columns:repeat(2,1fr);width:100%}.campaign-kpis>div{border-bottom:1px solid var(--line)!important;border-right:1px solid var(--line)!important}.campaign-kpis>div:nth-child(even){border-right:0!important}.campaign-kpis>div:nth-last-child(-n+2){border-bottom:0!important}.primary-actions,.control-actions{width:100%}.campaign-card-actions .button{flex:1}.monitor-hero{grid-template-columns:1fr}.monitor-hero>.live-indicator{grid-row:1;justify-self:end}.monitor-title{grid-row:2}.monitor-schedule{grid-row:3}.kpi-ribbon{grid-template-columns:repeat(2,1fr)}.kpi-ribbon article{border-bottom:1px solid var(--line)!important}.kpi-ribbon article:nth-child(even){border-right:0}.kpi-ribbon article:nth-last-child(-n+2){border-bottom:0!important}.status-overview{display:block}.import-cards{grid-template-columns:1fr}.phone-template-preview{align-items:flex-start;flex-wrap:wrap}.user-access-card{grid-template-columns:38px 1fr}.user-controls{grid-column:1/-1;justify-content:flex-start}.password-reset>form{left:0;right:auto;width:min(270px,80vw)}.login-shell{grid-template-columns:1fr}.login-story{min-height:360px;padding:30px}.login-story h1{font-size:31px}.login-card{padding:34px}.brand-layout{display:block}.sidebar nav a{padding:10px;font-size:12px}}
.product-version{display:block;color:#8fa2bd!important;margin-bottom:5px}.environment-badge{border:1px solid #f6c453;background:#fff7d6;color:#8a5b00;border-radius:999px;padding:5px 9px;font-size:11px;font-weight:850;text-transform:uppercase;letter-spacing:.06em}.report-actions{flex-wrap:wrap}.report-performance-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin:0 0 20px}.compact-metric{padding:16px}.compact-metric span,.compact-metric strong,.compact-metric small{display:block}.compact-metric span{font-size:11px;text-transform:uppercase;letter-spacing:.07em;color:var(--muted)}.compact-metric strong{font-size:23px;margin:6px 0;letter-spacing:-.035em}.compact-metric small{font-size:11px;color:#8490a2;line-height:1.45}.chart-legend .retries:before{background:#fb923c}.retry-bar{background:#fb923c}.hourly-chart{height:235px}.capacity-chart-panel{min-height:245px}.capacity-bars{height:160px;display:flex;align-items:stretch;gap:6px;overflow-x:auto;padding-top:10px;border-bottom:1px solid var(--line)}.capacity-bars>div{min-width:18px;flex:1;display:flex;flex-direction:column;justify-content:flex-end;align-items:center;gap:5px}.capacity-bars i{display:block;width:75%;min-height:2px;border-radius:4px 4px 0 0;background:linear-gradient(180deg,var(--accent),var(--primary))}.capacity-bars small{font-size:11px;color:var(--muted)}.retry-kpis{display:grid;grid-template-columns:1fr 1fr;gap:9px}.retry-kpis>div{border:1px solid var(--line);background:#f8fafc;border-radius:9px;padding:12px}.retry-kpis span,.retry-kpis strong{display:block}.retry-kpis span{font-size:11px;color:var(--muted)}.retry-kpis strong{font-size:18px;margin-top:5px}.outcome-grid{grid-template-columns:repeat(2,1fr);column-gap:22px}.verification{display:inline-flex;border-radius:999px;padding:5px 8px;font-size:11px;font-weight:800}.verification.verified{background:#e6f8ed;color:#177345}.verification.unconfirmed{background:#fff5d9;color:#8a5d00}.verification.neutral{background:#eef2f7;color:#617086}.dot.transferred_unconfirmed,.dot.transferred,.dot.answered{background:#f59e0b}.dot.completed{background:#22c55e}.badge.transferred_unconfirmed,.badge.transferred{background:#fff1c7;color:#815600}.badge.completed{background:#dcfce7;color:#166534}
@media(max-width:1100px){.report-performance-grid{grid-template-columns:repeat(2,1fr)}}@media(max-width:760px){.report-performance-grid,.outcome-grid{grid-template-columns:1fr}.report-actions{width:100%}.report-actions .button{flex:1;white-space:nowrap}.retry-kpis{grid-template-columns:1fr}.capacity-bars{min-width:650px}}
@media print{.sidebar,.topbar,.page-heading .heading-buttons,.live-indicator,.notice,.alert,.health-status{display:none!important}.shell{display:block}.main{margin:0}.content{padding:0}.page-heading{margin:0 0 14px}.page-heading h1{font-size:22px}.panel,.monitor-hero,.kpi-ribbon,.campaign-plan-grid{box-shadow:none;break-inside:avoid}.monitor-hero{background:#17345c!important;-webkit-print-color-adjust:exact;print-color-adjust:exact}.monitor-grid{grid-template-columns:240px 1fr}.recent-calls-panel{break-before:page}.table-wrap{overflow:visible}.data-table{font-size:11px}.print-footer{display:block!important;margin-top:16px;color:#64748b;font-size:11px}}

/* v0.7 guided campaign workflow */
.guided-campaign-form .setup-step{padding:24px 0}
.guided-campaign-form .setup-step>legend{display:flex;align-items:center;gap:11px;width:100%;color:var(--ink)}
.guided-campaign-form .setup-step>legend>b{display:grid;place-items:center;width:27px;height:27px;border-radius:8px;background:#e7f1f0;color:var(--primary);font-size:12px}
.guided-campaign-form .setup-step>legend>span{display:grid;gap:2px;margin:0;font-size:12px;color:var(--ink)}
.guided-campaign-form .setup-step>legend small{font-size:11px;color:var(--muted);font-weight:500}
.audience-source-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.source-card{display:grid;gap:7px;padding:16px;border:1px solid #d8e1ec;border-radius:12px;background:#fbfcfe;color:#475467;font-size:12px}
.source-card:focus-within{border-color:var(--primary);box-shadow:0 0 0 3px color-mix(in srgb,var(--primary) 10%,transparent);background:#fff}
.source-card>strong{font-size:12px;color:var(--ink)}.source-card>span,.source-card>small{color:var(--muted);font-size:11px;font-weight:500}
.source-card input,.source-card select,.save-audience-option input{width:100%;border:1px solid #d9e2ed;border-radius:9px;background:#fff;padding:10px;min-height:39px}
.save-audience-option{display:flex;align-items:end;gap:18px;margin-top:13px;padding:13px 15px;border-radius:10px;background:#f2f8f6;border:1px solid #d3e6e2}
.save-audience-option[hidden],.save-audience-option label[hidden]{display:none}.save-audience-option label{display:grid;gap:6px;font-size:11px;color:#475467;font-weight:700}.save-audience-option .check-label{display:flex;align-items:center}.save-audience-option .check-label input{width:auto;min-height:auto}
.planning-goal-row{margin-bottom:15px}.guided-preview{grid-template-columns:repeat(3,1fr);margin-top:17px}.guided-preview>div{min-height:76px}.guided-preview>p{grid-column:1/-1;margin:0;padding:11px 16px;background:#f8fafc;border-top:1px solid var(--line);font-size:11px;color:var(--muted);line-height:1.5}.guided-preview>details{grid-column:1/-1;border-top:1px solid var(--line);padding:10px 16px}.guided-preview>details summary{cursor:pointer;font-size:11px;font-weight:750;color:#536077}.technical-plan-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin-top:10px}.technical-plan-grid span{display:flex;justify-content:space-between;gap:9px;padding:9px;border-radius:8px;background:#f8fafc;font-size:11px;color:var(--muted)}.technical-plan-grid b{color:var(--ink)}.technical-plan-grid i{font-style:normal}
.audience-review{display:grid;grid-template-columns:1fr 1fr auto;align-items:center;gap:12px}.audience-review>div{padding:13px;border:1px solid var(--line);border-radius:10px;background:#f8fafc}.audience-review span,.audience-review strong{display:block}.audience-review span{font-size:11px;text-transform:uppercase;letter-spacing:.07em;color:var(--muted)}.audience-review strong{font-size:18px;margin-top:4px}
.call-timing-panel{margin:0 0 20px}.timing-stat-grid{display:grid;grid-template-columns:1fr 1fr;gap:13px}.timing-stat-grid article{padding:16px;border:1px solid var(--line);border-radius:11px;background:#f8fafc}.timing-stat-grid span,.timing-stat-grid strong,.timing-stat-grid small{display:block}.timing-stat-grid span{font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:.07em}.timing-stat-grid strong{font-size:18px;margin:6px 0}.timing-stat-grid small{font-size:11px;color:#758196;line-height:1.5}
@media(max-width:900px){.audience-source-grid,.guided-preview,.technical-plan-grid,.timing-stat-grid{grid-template-columns:1fr}.audience-review{grid-template-columns:1fr 1fr}.audience-review .button{grid-column:1/-1}.guided-preview>p,.guided-preview>details{grid-column:1}}

/* v0.8 dialing engine selector */
.engine-groups{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.engine-group{display:grid;gap:8px;align-content:start}
.engine-group>h4{margin:0 0 2px;font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:var(--muted)}
.engine-card{position:relative;display:grid;grid-template-columns:16px 1fr;gap:5px 10px;padding:13px 14px;border:1px solid #d8e1ec;border-radius:12px;background:#fbfcfe;cursor:pointer}
.engine-card input[type=radio]{grid-row:1/3;margin-top:2px;width:auto;min-height:auto}
.engine-card strong{font-size:12px;color:var(--ink);display:flex;align-items:center;gap:7px}
.engine-card span:not(.badge){grid-column:2;font-size:11px;color:var(--muted);line-height:1.4}
.engine-card:has(input:checked){border-color:var(--primary);background:#fff;box-shadow:0 0 0 3px color-mix(in srgb,var(--primary) 10%,transparent)}
.engine-card.disabled{cursor:not-allowed;opacity:.55;background:#f5f7fa}
@media(max-width:900px){.engine-groups{grid-template-columns:1fr}}

/* v0.9 campaign filter bar */
.campaign-filter-bar{display:flex;gap:8px;flex-wrap:wrap;padding:16px 22px;border-bottom:1px solid var(--line)}
.campaign-filter-bar .button span{margin-left:6px;opacity:.7;font-size:11px}
.campaign-list.professional .campaign-card[hidden]{display:none}
/* v0.9 agent desktop */
.agent-status-panel .panel-head{margin-bottom:14px}
.agent-state-actions{display:flex;gap:9px}
.lead-preview-panel{border:1px solid var(--primary);box-shadow:0 0 0 3px color-mix(in srgb,var(--primary) 10%,transparent)}
.preview-countdown{font-family:'Space Grotesk','Public Sans',sans-serif;font-size:20px;font-weight:700;color:var(--accent)}
.lead-identity{display:flex;flex-direction:column;gap:2px;padding:14px 0;font-size:15px}
.lead-identity strong{font-size:17px}
.lead-identity span{color:var(--muted);font-size:12px}
.current-call-panel .form-grid{margin-top:14px}
.callback-list{display:grid;gap:0}
.callback-row{display:flex;justify-content:space-between;align-items:center;padding:12px 0;border-bottom:1px solid var(--line);font-size:12px}
.callback-row:last-child{border-bottom:0}
.callback-row strong{display:block;font-size:12px}
.callback-row span{color:var(--muted);font-size:12px}
.metrics-grid.cols-5{grid-template-columns:repeat(5,1fr)}
@media(max-width:1100px){.metrics-grid.cols-5{grid-template-columns:repeat(3,1fr)}}
@media(max-width:700px){.metrics-grid.cols-5{grid-template-columns:repeat(2,1fr)}}

/* v0.8 professional sign-in experience */
.login-body{background:radial-gradient(circle at 18% 18%,color-mix(in srgb,var(--primary) 18%,transparent),transparent 30%),#081426;padding:28px}
.login-shell{width:min(1120px,100%);min-height:min(680px,calc(100vh - 56px));grid-template-columns:minmax(0,1.04fr) minmax(390px,.96fr);border:1px solid rgba(153,178,219,.16);border-radius:24px;box-shadow:0 30px 90px rgba(0,0,0,.38)}
.login-story{padding:48px;background:radial-gradient(circle at 82% 12%,color-mix(in srgb,var(--primary) 76%,transparent),transparent 36%),linear-gradient(145deg,var(--sidebar),color-mix(in srgb,var(--sidebar) 72%,var(--primary)));gap:40px}
.login-story:after{width:390px;height:390px;right:-155px;bottom:-185px;border:62px solid rgba(255,255,255,.05);box-shadow:none}
.login-story-content{position:relative;z-index:1}
.login-story h1{max-width:520px;margin:14px 0 20px;font-size:48px;line-height:1.06;letter-spacing:-.052em}
.login-story p:not(.eyebrow){max-width:510px;color:#cfdaea;font-size:14px;line-height:1.75}
.login-points{position:relative;z-index:1;gap:18px;color:#dce6f4;font-size:12px}
.login-points span{display:inline-flex;align-items:center;gap:7px}.login-points i{display:grid;place-items:center;width:17px;height:17px;border-radius:50%;background:rgba(255,255,255,.1);color:#9bbcff;font-style:normal;font-size:11px}
.login-card{padding:34px 54px 28px;justify-content:flex-start;background:#fff}
.login-environment{display:flex;align-items:center;justify-content:flex-end;gap:8px;color:#65748c;font-size:12px;text-transform:capitalize}
.login-environment i{width:8px;height:8px;border-radius:50%;background:#20bd72;box-shadow:0 0 0 4px rgba(32,189,114,.13)}
.login-form-wrap{width:min(420px,100%);margin:auto}
.login-heading h2{margin:8px 0 10px;color:#0d1e38;font-size:32px;line-height:1.18;letter-spacing:-.04em}
.login-heading>p:not(.eyebrow){margin:0;color:#65748c;font-size:12px;line-height:1.6}
.login-form{display:block;margin:28px 0 0}
.login-form>label{display:block;margin:17px 0 7px;color:#243653;font-size:12px;font-weight:750}
.login-form>input,.login-password-field>input{width:100%;min-height:48px;padding:11px 13px;border:1px solid #cdd7e6;border-radius:10px;background:#fff;color:#10213c;font-size:14px}
.login-form>input:focus,.login-password-field>input:focus{border-color:var(--primary);box-shadow:0 0 0 3px color-mix(in srgb,var(--primary) 15%,transparent);outline:none}
.login-password-field{position:relative}.login-password-field>input{padding-right:65px}
.login-password-toggle{position:absolute;top:5px;right:6px;min-width:50px;height:38px;border:0;border-radius:8px;background:transparent;color:var(--primary);font-size:12px;font-weight:750}
.login-password-toggle:hover{background:color-mix(in srgb,var(--primary) 8%,transparent)}
.login-submit{min-height:48px;margin-top:22px;border-radius:10px;font-size:12px}
.login-help{margin-top:22px;padding-top:20px;border-top:1px solid #e3e9f2;color:#6f7e94;font-size:12px;line-height:1.65;text-align:center}
.login-help span,.login-help a,.login-help strong{display:block}.login-help a,.login-help strong{margin-top:2px;color:var(--primary);font-weight:750}
.login-footer{display:flex;justify-content:space-between;gap:16px;margin-top:auto;padding-top:22px;color:#7c899d;font-size:11px}
.login-card>.error{width:min(420px,100%);margin:18px auto -10px}
@media(max-width:900px){.login-shell{grid-template-columns:1fr}.login-story{min-height:340px;padding:32px}.login-story h1{font-size:34px}.login-card{min-height:580px;padding:30px}}
@media(max-width:560px){.login-body{padding:10px}.login-shell{min-height:calc(100vh - 20px);border-radius:16px}.login-story{display:none}.login-card{min-height:calc(100vh - 20px);padding:24px 20px 18px}.login-heading h2{font-size:28px}.login-footer{flex-direction:column;align-items:center;text-align:center}}
.pbx-directory-picker{display:grid;gap:8px}.pbx-directory-picker>small{color:var(--muted);font-size:11px;font-weight:750;text-transform:uppercase;letter-spacing:.06em}.pbx-directory-chips{display:flex;flex-wrap:wrap;gap:7px}.pbx-chip{border:1px solid #d9e2ed;background:#fff;color:var(--ink);border-radius:999px;padding:7px 12px;font-size:12px;font-weight:700;display:inline-flex;align-items:center;gap:6px;cursor:pointer;transition:.16s}.pbx-chip span{color:var(--muted);font-weight:600}.pbx-chip:hover{border-color:var(--primary);transform:translateY(-1px)}.pbx-chip.selected{background:var(--primary);border-color:var(--primary);color:#fff}.pbx-chip.selected span{color:#cfe3e8}.pbx-chip.assigned{opacity:.55}.pbx-chip.assigned span:after{content:" \00b7 assigned"}
/* v1.0.0 campaign module — in-module tab strip (S1) */
.module-tabs{display:flex;gap:4px;flex-wrap:wrap;margin:0 0 22px;padding:4px;border:1px solid var(--line);background:#f8fafc;border-radius:11px;width:fit-content;max-width:100%}
.module-tabs a{padding:8px 15px;border-radius:8px;font-size:12px;font-weight:750;color:#59667a;white-space:nowrap;transition:.16s}
.module-tabs a:hover{color:var(--ink);background:#eef2f7}
.module-tabs a.active{background:#fff;color:var(--primary);box-shadow:0 1px 3px rgba(23,32,51,.09)}
@media(max-width:760px){.module-tabs{width:100%}.module-tabs a{flex:1;text-align:center;padding:8px 10px}}
.recent-activity-panel{margin-top:20px;padding:22px 22px 0}
.auto-dial-option{display:flex;align-items:center;gap:8px;margin-top:10px;padding:10px 12px;border-radius:9px;background:#f2f8f6;border:1px solid #d3e6e2;font-size:12px;font-weight:700;color:#475467}
.auto-dial-option input{width:auto;min-height:auto}
/* v1.0.0 lead lifecycle filters (S3) */
.lead-filter-bar{display:flex;gap:12px;align-items:flex-end;flex-wrap:wrap;padding:14px 22px;margin:0 -22px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line);background:#f8fafc}
.lead-filter-bar label{display:grid;gap:6px;font-size:11px;font-weight:750;color:#475467}
.lead-filter-bar input,.lead-filter-bar select{border:1px solid #d9e2ed;background:#fff;border-radius:9px;padding:9px 11px;min-height:37px;min-width:180px}
.lead-search input{min-width:240px}
.badge.pending{background:#edf1f7;color:#59667a}.badge.queued{background:#e5eeff;color:#2359bd}.badge.connected{background:#ddf8e7;color:#197343}.badge.not_connected{background:#ffeadc;color:#a94a11}.badge.rescheduled{background:#fff2d5;color:#956208}.badge.system_failure{background:#ffe3e3;color:#ad292e}.badge.waiting_in_call_queue{background:#ede9fe;color:#6941c6}
@media(max-width:760px){.lead-filter-bar{flex-direction:column;align-items:stretch}.lead-filter-bar input,.lead-filter-bar select{min-width:0;width:100%}}
/* v1.0.0 recurring schedule controls (S4) */
.recurrence-block{margin-top:16px;padding:16px;border:1px solid #e2e9f1;border-radius:11px;background:#fbfcfe}
.recurrence-days{margin-top:14px}.recurrence-days[hidden]{display:none}
.recurrence-days>span{display:block;font-size:11px;font-weight:750;color:#475467;margin-bottom:8px;text-transform:uppercase;letter-spacing:.06em}
.day-chips{display:flex;flex-wrap:wrap;gap:6px}
.day-chip{position:relative;display:inline-flex}
.day-chip input{position:absolute;opacity:0;width:100%;height:100%;margin:0;cursor:pointer}
.day-chip span{border:1px solid #d9e2ed;background:#fff;border-radius:999px;padding:7px 13px;font-size:12px;font-weight:700;color:#59667a;transition:.16s;min-width:34px;text-align:center}
.day-chip input:checked+span{background:var(--primary);border-color:var(--primary);color:#fff}
.day-chip input:disabled+span{opacity:.45}
.day-chips.compact span{padding:6px 9px;min-width:30px;font-size:11px}
.badge.holding{background:#fff2d5;color:#956208}
/* v1.0.0 disposition follow-up fields (S5) */
.disposition-form .followup-fields{display:grid;gap:12px;padding:14px;border:1px solid #d3e6e2;border-radius:10px;background:#f2f8f6}
.disposition-form .followup-fields[hidden]{display:none}
.disposition-form .followup-fields label[hidden]{display:none}
/* v1.0.0 Power dialer settings (S6) */
.power-settings{margin-top:14px;padding:16px;border:1px solid #e2e9f1;border-radius:11px;background:#fbfcfe}
.power-settings[hidden]{display:none}
/* v1.0.0 CLI selection (S7) */
.cli-block{margin-top:14px;padding:16px;border:1px solid #e2e9f1;border-radius:11px;background:#fbfcfe}
.cli-pool[hidden]{display:none}
.cli-pool>span{display:block;font-size:11px;font-weight:750;color:#475467;margin-bottom:8px;text-transform:uppercase;letter-spacing:.06em}
/* v1.0.0 lead topup + reschedule (S8) */
.topup-form{margin:0 22px 22px;padding:16px;border:1px solid #e2e9f1;border-radius:11px;background:#fbfcfe}
.topup-form[hidden]{display:none}
.topup-statuses{margin-top:14px}.topup-statuses[hidden]{display:none}
.topup-statuses>span{display:block;font-size:11px;font-weight:750;color:#475467;margin-bottom:8px;text-transform:uppercase;letter-spacing:.06em}
.reschedule-form fieldset{border:0;margin:0;padding:18px 0;border-bottom:1px solid #edf1f6}
.reschedule-form fieldset:last-of-type{border-bottom:0}
/* UX-1 accessibility baseline: readable operational text and a visible focus ring.
   Font sizes above were raised in place to an 11px floor; these bump body-level text. */
table{font-size:13px}td strong{font-size:13px}td small{font-size:12px}
.button{font-size:13px}.button.compact{font-size:12px}
.form-grid label,.form-stack label,.colour-grid>label,.file-label,.lead-import-form label{font-size:13px}
.form-help,.panel-head p{font-size:12px}
a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,summary:focus-visible,[tabindex]:focus-visible,.module-tabs a:focus-visible,.day-chip input:focus-visible+span{outline:2px solid var(--primary);outline-offset:2px;box-shadow:0 0 0 4px #fff}
.sidebar a:focus-visible,.sidebar button:focus-visible{outline-color:#fff;box-shadow:none}
.button:hover{transform:none}
.visually-hidden{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
@media(prefers-reduced-motion:reduce){*,*::before,*::after{transition:none!important;animation:none!important;scroll-behavior:auto!important}}

/* UX-1 typed alerts */
.alert{display:flex;align-items:flex-start;gap:10px;border-radius:11px;padding:12px 14px;margin-bottom:18px;font-size:14px;border:1px solid;line-height:1.45}
.alert p{margin:0;flex:1}.alert strong{font-weight:750}
.alert-icon{flex:0 0 22px;height:22px;border-radius:50%;display:grid;place-items:center;font-weight:850;font-size:13px;color:#fff}
.alert-dismiss{border:0;background:transparent;color:inherit;font-size:20px;line-height:1;padding:0 4px;border-radius:6px;opacity:.75}.alert-dismiss:hover{opacity:1}
.alert-success{background:#e9faf4;border-color:#bdebdc;color:#0b5c43}.alert-success .alert-icon{background:#1f8a5f}
.alert-error{background:#fff0f0;border-color:#f3b4b4;color:#8f1f23}.alert-error .alert-icon{background:#c0392b}
.alert-warning{background:#fff7e0;border-color:#f1d38a;color:#7a4f00}.alert-warning .alert-icon{background:#b7791f}
.alert-info{background:#eef4fb;border-color:#c9daee;color:#23466e}.alert-info .alert-icon{background:#3b6ea5}
.login-form-wrap>.alert{margin:22px 0 -6px}

/* UX-1 platform health indicator */
.health-status{position:relative}
.health-trigger{display:inline-flex;align-items:center;gap:8px;border:1px solid var(--line);background:#fff;border-radius:999px;padding:7px 12px;font-size:12px;font-weight:750;color:var(--ink)}
.health-dot{display:inline-block;width:9px;height:9px;border-radius:50%;background:#94a3b8;flex:0 0 9px}
.is-connected .health-dot,.health-trigger.is-connected .health-dot{background:#1f9d62;box-shadow:0 0 0 3px #d5f5e3}
.is-degraded .health-dot,.health-trigger.is-degraded .health-dot{background:#d08a0b;box-shadow:0 0 0 3px #fdefc8}
.is-disconnected .health-dot,.health-trigger.is-disconnected .health-dot{background:#c0392b;box-shadow:0 0 0 3px #fbd9d6}
.is-unknown .health-dot{background:#94a3b8;box-shadow:0 0 0 3px #e7ecf2}
.health-trigger.is-degraded{border-color:#f1d38a;background:#fffaf0}.health-trigger.is-disconnected{border-color:#f3b4b4;background:#fff5f5;color:#8f1f23}
.health-popover{position:absolute;right:0;top:calc(100% + 8px);z-index:20;width:320px;padding:14px;border:1px solid var(--line);border-radius:12px;background:#fff;box-shadow:var(--shadow-lg)}
.health-popover[hidden]{display:none}
.health-popover dl{margin:0;display:grid;gap:0}
.health-popover dl>div{display:grid;grid-template-columns:90px 1fr;gap:10px;padding:9px 0;border-bottom:1px solid #edf1f6}
.health-popover dl>div:last-child{border-bottom:0}
.health-popover dt{font-size:12px;color:var(--muted);font-weight:700}
.health-popover dd{margin:0;display:grid;gap:2px}
.health-popover dd b{display:flex;align-items:center;gap:7px;font-size:13px}
.health-popover dd small{font-size:12px;color:var(--muted)}
.health-error{margin:8px 0 0;padding:8px 10px;border-radius:8px;background:#fff0f0;color:#8f1f23;font-size:12px}
.health-checked{display:block;margin-top:10px;font-size:11px;color:var(--muted)}
.badge.health-badge{gap:7px;text-transform:none;letter-spacing:0;font-size:12px}
.badge.health-badge.is-connected{background:#ddf8e7;color:#197343}.badge.health-badge.is-degraded{background:#fff2d5;color:#7a4f00}.badge.health-badge.is-disconnected{background:#ffe3e3;color:#8f1f23}

/* UX-1 confirmation dialog */
.confirm-dialog{width:min(480px,calc(100vw - 32px));border:0;border-radius:16px;padding:0;box-shadow:var(--shadow-lg);color:var(--ink)}
.confirm-dialog [hidden]{display:none!important}
.confirm-dialog::backdrop{background:rgba(8,20,24,.55)}
.confirm-dialog form{padding:24px;display:grid;gap:14px}
.confirm-dialog h2{margin:0;font-size:20px;letter-spacing:-.02em;line-height:1.25}
.confirm-dialog p{margin:0;font-size:14px;line-height:1.55;color:#3e4a57}
.confirm-impact{margin:0;border:1px solid var(--line);border-radius:10px;background:#f8fafc}
.confirm-impact>div{display:flex;justify-content:space-between;gap:16px;padding:9px 12px;border-bottom:1px solid var(--line);font-size:13px}
.confirm-impact>div:last-child{border-bottom:0}
.confirm-impact dt{color:var(--muted)}.confirm-impact dd{margin:0;font-weight:750;text-align:right;overflow-wrap:anywhere}
.confirm-warning{padding:10px 12px;border-radius:9px;background:#fff7e0;color:#7a4f00!important;font-size:13px!important}
.confirm-typed{display:grid;gap:7px;font-size:13px;color:#3e4a57}
.confirm-typed input{border:1px solid #d9e2ed;border-radius:9px;padding:10px 11px;font-size:14px;min-height:42px;letter-spacing:.08em}
.confirm-actions{display:flex;justify-content:flex-end;gap:10px;padding-top:6px}
.confirm-actions .button{min-height:40px;padding:9px 16px}
.button.danger-solid{background:var(--danger);border-color:var(--danger);color:#fff}
.button:disabled{opacity:.5;cursor:not-allowed}
@media(max-width:760px){.topbar>div:first-child{display:none}.top-actions{gap:8px;margin-left:auto}.health-trigger{padding:7px 10px;white-space:nowrap}.health-popover{position:fixed;left:16px;right:16px;top:72px;width:auto}.confirm-actions{flex-direction:column-reverse}.confirm-actions .button{width:100%;min-height:44px}}

/* UX-2 live pages: stale-data banner, notes autosave status, lead details */
.live-status{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-bottom:16px;padding:11px 14px;border-radius:11px;border:1px solid #f1d38a;background:#fff7e0;color:#7a4f00;font-size:13px}
.live-status[hidden]{display:none}.live-status p{margin:0;flex:1;min-width:220px}
.autosave-status{margin:-6px 0 0;font-size:12px;color:var(--muted);min-height:18px}
.autosave-status.is-saving{color:var(--primary)}.autosave-status.is-error{color:#8f1f23;font-weight:650}
.link-button{border:0;background:none;padding:0;color:var(--primary);font-weight:750;text-decoration:underline;font-size:inherit}
.lead-details{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:0 18px;margin:0 0 14px;border-top:1px solid var(--line)}
.lead-details>div{display:flex;justify-content:space-between;gap:12px;padding:9px 0;border-bottom:1px solid #edf1f6;font-size:13px}
.lead-details dt{color:var(--muted)}.lead-details dd{margin:0;font-weight:700;text-align:right;overflow-wrap:anywhere}
.notes-form textarea,.disposition-form textarea{font-size:14px;line-height:1.5}

/* UX-3 campaign portfolio */
.portfolio-toolbar{display:flex;flex-wrap:wrap;gap:10px;align-items:flex-end;padding:14px 22px;border-bottom:1px solid var(--line);background:#f8fafc}
.portfolio-toolbar label{display:grid;gap:5px;font-size:12px;font-weight:700;color:#475467}
.portfolio-toolbar input,.portfolio-toolbar select{border:1px solid #d9e2ed;background:#fff;border-radius:9px;padding:8px 10px;min-height:38px;font-size:13px;color:var(--ink)}
.portfolio-search{flex:1 1 240px}.portfolio-search input{width:100%}
.view-toggle{display:flex;gap:4px;margin-left:auto}.view-toggle .button{min-height:38px}
.portfolio-count{margin:0;padding:10px 22px 0;font-size:12px;color:var(--muted)}
.campaign-card[hidden],.portfolio-table tr[hidden],[data-portfolio-cards][hidden],[data-portfolio-table][hidden]{display:none}
.portfolio-table{position:relative;margin:12px 0 0}.portfolio-table td{font-size:13px}
.progress-cell{min-width:150px}.progress-cell span{font-size:12px;color:var(--muted)}
.mini-progress{height:6px;border-radius:999px;background:#edf1f6;overflow:hidden;margin-bottom:5px}.mini-progress i{display:block;height:100%;background:var(--primary);border-radius:inherit}
.table-actions{justify-content:flex-end;flex-wrap:nowrap}.table-actions form{margin:0}
.campaign-card-actions .primary-actions,.primary-state-action{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin:0}
.overflow-menu{position:relative}.overflow-menu>summary{list-style:none;cursor:pointer}.overflow-menu>summary::-webkit-details-marker{display:none}
.overflow-list{position:absolute;right:0;top:calc(100% + 6px);z-index:15;min-width:230px;display:grid;padding:6px;border:1px solid var(--line);border-radius:11px;background:#fff;box-shadow:var(--shadow-lg)}
.overflow-list a,.overflow-list button{display:block;width:100%;text-align:left;border:0;background:none;padding:10px 12px;border-radius:8px;font-size:13px;font-weight:650;color:var(--ink);min-height:40px}
.overflow-list a:hover,.overflow-list button:hover{background:#f1f5f9}.overflow-list form{margin:0}
.overflow-list hr{border:0;border-top:1px solid var(--line);margin:6px 4px}
.overflow-list .danger-item{color:var(--danger)}.overflow-list .danger-item:hover{background:#fff0f0}
.breadcrumbs{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin:0 0 6px;font-size:13px;color:var(--muted)}.breadcrumbs a{color:var(--primary);font-weight:700}
.create-campaign-page{padding:0}
.topup-dialog{width:min(760px,calc(100vw - 32px));border:0;border-radius:16px;padding:0;box-shadow:var(--shadow-lg)}.topup-dialog::backdrop{background:rgba(8,20,24,.55)}
.topup-dialog-head{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:18px 22px 0}.topup-dialog-head h2{margin:0;font-size:18px}
.topup-dialog .topup-form{margin:14px 22px 22px}
.empty .button{justify-self:center;margin-top:8px}
@media(max-width:760px){.portfolio-toolbar{padding:12px 16px}.portfolio-toolbar label{flex:1 1 45%}.view-toggle{margin-left:0;width:100%}.view-toggle .button{flex:1}.overflow-list{right:auto;left:0}.table-actions{flex-wrap:wrap}}
.overflow-list.is-floating{position:fixed;right:auto;top:auto}

/* UX-4 campaign wizard */
.campaign-wizard{padding:0}.campaign-wizard .wizard-step{padding:22px 24px;border-bottom:0}
.campaign-wizard.is-enhanced .wizard-step[hidden]{display:none}
.wizard-step>h2{display:flex;align-items:center;gap:10px;margin:0 0 16px;font-size:19px;letter-spacing:-.02em}.wizard-step>h2:focus{outline:none}
.wizard-step>h2>b{display:grid;place-items:center;width:28px;height:28px;border-radius:8px;background:#e7f1f0;color:var(--primary);font-size:13px}
.wizard-subsection{margin-top:22px}.wizard-subsection h3{font-size:15px;margin:0 0 12px}
.wizard-steps{list-style:none;margin:0;padding:14px 18px;display:flex;gap:6px;flex-wrap:wrap;border-bottom:1px solid var(--line);background:#f8fafc;border-radius:16px 16px 0 0}
.wizard-steps[hidden]{display:none}
.wizard-steps button{display:flex;align-items:center;gap:8px;border:1px solid transparent;background:none;border-radius:999px;padding:6px 12px 6px 6px;font-size:13px;font-weight:700;color:var(--muted);min-height:38px}
.wizard-steps button b{display:grid;place-items:center;width:24px;height:24px;border-radius:50%;background:#e4e9f0;color:#475467;font-size:12px}
.wizard-steps button.is-current{background:#fff;border-color:var(--line);color:var(--ink);box-shadow:0 1px 3px rgba(23,32,51,.08)}.wizard-steps button.is-current b{background:var(--primary);color:#fff}
.wizard-steps button.is-done b{background:#d6efe3;color:#197343}
.choice-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.choice-grid .engine-card span:not(.badge){font-size:13px}.choice-grid .engine-card strong{font-size:14px}
.wizard-footer{display:flex;align-items:center;gap:10px;padding:16px 24px;border-top:1px solid var(--line);background:#fbfcfe;border-radius:0 0 16px 16px;position:sticky;bottom:0;z-index:4}
.wizard-footer [hidden]{display:none}.wizard-progress{margin-right:auto;font-size:12px;color:var(--muted)}.wizard-footer .button{min-height:42px;padding:9px 18px}
.campaign-wizard:not(.is-enhanced) .wizard-progress{display:none}
.required-mark{font-weight:500;color:var(--muted);font-size:12px}
.field-error{display:block;color:#a3242a!important;font-weight:650!important;font-size:12px!important;margin-top:2px}
[aria-invalid="true"]{border-color:#c0392b!important;box-shadow:0 0 0 3px rgba(192,57,43,.12)!important}
.error-summary ul{margin:6px 0 0;padding-left:18px}.error-summary a{color:inherit;text-decoration:underline;font-weight:650}.error-summary>div{flex:1}
.queue-code-field{display:grid;gap:6px;align-content:start}.field-label{font-size:13px;font-weight:750;color:#475467}
.queue-code-preview{margin:0;display:flex;gap:10px;align-items:center;flex-wrap:wrap;font-size:13px}.queue-code-preview code{background:#f1f5f9;border-radius:6px;padding:5px 8px;font-size:13px}
.queue-ok{color:#197343;font-weight:700}.queue-taken{color:#a3242a;font-weight:700}
.advanced-field>summary{cursor:pointer;font-size:13px;font-weight:750;color:var(--primary);padding:6px 0}.advanced-field[open]>summary{margin-bottom:10px}
.csv-summary{display:flex;flex-wrap:wrap;gap:6px 14px;padding:10px 12px;border-radius:9px;background:#f1f5f9;font-size:13px;color:#344054}
.csv-summary[hidden]{display:none}.csv-summary.is-valid{background:#e9faf4;color:#0b5c43}.csv-summary.is-error{background:#fff0f0;color:#8f1f23;font-weight:650}.csv-summary.is-busy{color:var(--primary)}
.field-note{display:block;padding:8px 10px;border-radius:8px;background:#fff7e0;color:#7a4f00!important;font-size:12px!important}
.wizard-review{display:grid;margin:0 0 18px;border:1px solid var(--line);border-radius:12px;overflow:hidden}
.wizard-review>div{display:grid;grid-template-columns:170px 1fr auto;gap:12px;align-items:baseline;padding:12px 16px;border-bottom:1px solid var(--line);font-size:14px}.wizard-review>div:last-child{border-bottom:0}
.wizard-review dt{color:var(--muted);font-size:13px}.wizard-review dd{margin:0;font-weight:650;overflow-wrap:anywhere}
.wizard-warnings{margin:16px 0 0;padding:12px 16px 12px 34px;border-radius:10px;background:#fff7e0;color:#7a4f00;font-size:13px;line-height:1.5}.wizard-warnings[hidden]{display:none}
@media(max-width:900px){.choice-grid{grid-template-columns:1fr}}
@media(max-width:760px){.campaign-wizard .wizard-step{padding:18px 16px}.wizard-steps{padding:10px 12px}.wizard-steps button span{display:none}.wizard-steps button.is-current span{display:inline}.wizard-footer{position:static;padding:12px 16px;flex-wrap:wrap}.wizard-progress{display:none}.wizard-footer .button{flex:1 1 40%;min-height:44px}.wizard-steps{gap:4px}.wizard-steps button{padding:4px}.wizard-review>div{grid-template-columns:1fr auto}.wizard-review dt{grid-column:1/-1}}
[data-handling-only][hidden],.wizard-step [hidden]{display:none!important}

/* UX-5 campaign workspace */
.workspace-actions{align-items:center}.workspace-actions form{margin:0}
.workspace-summary{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin:-10px 0 16px}.workspace-summary p{margin:0;flex:1;min-width:220px;font-size:14px;color:#475467}.workspace-summary p span[aria-hidden]{color:#b0bbca;margin:0 4px}
.workspace-tabs{display:flex;gap:4px;margin:0 0 20px;border-bottom:1px solid var(--line);overflow-x:auto;overflow-y:hidden}
.workspace-tabs a{padding:10px 16px;font-size:14px;font-weight:750;color:#59667a;border-bottom:3px solid transparent;margin-bottom:-1px;white-space:nowrap}
.workspace-tabs a:hover{color:var(--ink)}.workspace-tabs a.active{color:var(--primary);border-bottom-color:var(--primary)}
.live-kpis{margin-top:0}
.call-filter-bar{margin:0 -22px}.call-filter-bar .filter-actions{display:flex;gap:8px;align-items:center}.call-filter-bar input[type=date]{min-width:0}
.pagination{display:flex;align-items:center;justify-content:center;gap:6px;flex-wrap:wrap;padding:16px 0 0}
.pagination>a:not(.button),.pagination-current{display:grid;place-items:center;min-width:36px;height:36px;padding:0 8px;border-radius:8px;font-size:13px;font-weight:700;color:#344054}
.pagination>a:not(.button):hover{background:#f1f5f9}.pagination-current{background:var(--primary);color:#fff}.pagination-gap{color:var(--muted);padding:0 4px}
@media print{.workspace-tabs,.workspace-actions,.live-status{display:none!important}}
@media(max-width:760px){.call-filter-bar{margin:0 -18px}.workspace-tabs a{padding:10px 12px}}
.portfolio-stale{margin:14px 22px 0}
.live-indicator.is-stale{color:#7a4f00;background:#fff7e0;border-color:#f1d38a}.live-indicator.is-stale i{background:#d08a0b;box-shadow:0 0 0 4px #fdefc8}

/* UX-6 leads, audiences, import, re-queue */
.segment-tabs{display:inline-flex;gap:4px;padding:4px;margin:0 0 18px;border:1px solid var(--line);border-radius:11px;background:#f8fafc}
.segment-tabs a{padding:8px 18px;border-radius:8px;font-size:14px;font-weight:750;color:#59667a}.segment-tabs a.active{background:#fff;color:var(--primary);box-shadow:0 1px 3px rgba(23,32,51,.09)}
.leads-table-panel .lead-filter-bar{margin:0 -22px}.lead-filter-bar .filter-actions{display:flex;gap:8px;align-items:center}.lead-filter-bar input[type=date]{min-width:0}
.import-dialog{width:min(640px,calc(100vw - 32px));border:0;border-radius:16px;padding:0;box-shadow:var(--shadow-lg)}.import-dialog::backdrop{background:rgba(8,20,24,.55)}
.import-dialog-body{padding:16px 22px 22px;display:grid;gap:16px}.import-dialog [hidden]{display:none!important}
.import-choice{border:0;margin:0;padding:0;display:grid;grid-template-columns:1fr 1fr;gap:10px}.import-choice legend{font-weight:750;font-size:14px;margin-bottom:10px}
.import-dialog .form-footer a{color:var(--primary);font-weight:700;font-size:13px}
.requeue-connected{background:#fffaf0;border-radius:12px;padding:16px!important;border:1px solid #f1d38a!important}
.requeue-warning{margin:10px 0 0;padding:10px 12px;border-radius:9px;background:#fff0f0;color:#8f1f23;font-size:13px}.requeue-warning[hidden]{display:none}
.requeue-count{margin:16px 0 0;padding:12px 14px;border-radius:10px;background:#eef4fb;color:#23466e;font-size:14px;font-weight:700}
@media(max-width:760px){.import-choice{grid-template-columns:1fr}.leads-table-panel .lead-filter-bar{margin:0 -18px}}
/* Contain absolutely positioned helpers (e.g. visually-hidden headers) inside every scrolling table. */
.table-wrap{position:relative}

/* UX-7 administration */
.print-footer{display:none}
.connection-details dd{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end;align-items:center}
.connection-actions{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin:4px 0 22px}.connection-actions .form-help{margin:0}
.checklist-title,.aside-title{font-size:15px;margin:0 0 10px}
.setup-checklist{list-style:none;margin:0 0 22px;padding:0;display:grid;gap:8px}
.setup-checklist li{display:flex;gap:12px;align-items:flex-start;padding:12px 14px;border:1px solid var(--line);border-radius:11px}
.setup-checklist strong,.setup-checklist small{display:block}.setup-checklist strong{font-size:14px}.setup-checklist small{font-size:12px;color:var(--muted);margin-top:3px;line-height:1.5}
.check-icon{flex:0 0 24px;height:24px;border-radius:50%;display:grid;place-items:center;font-weight:850;font-size:13px;background:#e7ecf2;color:#475467}
.setup-checklist .is-ok .check-icon{background:#d5f5e3;color:#197343}.setup-checklist .is-problem .check-icon{background:#fbd9d6;color:#8f1f23}.setup-checklist .is-problem{border-color:#f3b4b4;background:#fffafa}
.check-state{font-weight:750}.is-ok .check-state{color:#197343}.is-problem .check-state{color:#8f1f23}
.developer-reference{border-top:1px solid var(--line);padding-top:14px}.developer-reference>summary{cursor:pointer;font-weight:750;font-size:14px;color:var(--primary)}.developer-reference[open]>summary{margin-bottom:12px}
.limit-impact{margin:14px 0;padding:14px 16px;border:1px solid #c9daee;border-radius:12px;background:#f5f9fd}
.limit-impact dl{margin:0 0 8px;display:grid;grid-template-columns:repeat(4,1fr);gap:10px}.limit-impact dt{font-size:12px;color:var(--muted)}.limit-impact dd{margin:3px 0 0;font-size:16px;font-weight:750}.limit-impact p{margin:0;font-size:13px;color:#23466e;line-height:1.5}
.plain-list{list-style:none;margin:0 0 16px;padding:0}.plain-list li{display:flex;justify-content:space-between;gap:12px;padding:8px 0;border-bottom:1px solid var(--line);font-size:13px}.plain-list small{color:var(--muted)}
.user-filter-bar{display:flex;gap:10px;flex-wrap:wrap;margin:0 0 6px}.user-filter-bar input,.user-filter-bar select{border:1px solid #d9e2ed;border-radius:9px;padding:8px 10px;min-height:38px;font-size:13px}.user-filter-bar .lead-search{flex:1 1 200px}.user-filter-bar .lead-search input{width:100%}
.user-access-card[hidden]{display:none}.portfolio-count:empty{display:none}
.temp-password{display:grid;gap:12px}.temp-password-tools{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.temp-password-tools output{font-family:ui-monospace,Consolas,monospace;font-size:13px;background:#f1f5f9;border-radius:6px;padding:6px 8px;overflow-wrap:anywhere}.temp-password-tools [hidden]{display:none}
.contrast-check{margin:12px 0 10px;font-size:13px;display:grid;gap:4px}.contrast-check .is-fail{color:#8f1f23;font-weight:650}.contrast-check .is-pass{color:#197343}
.toggle-list{display:grid;gap:12px;margin:18px 0 22px}.toggle-list .check{align-items:flex-start!important}.toggle-list .check span{display:grid;gap:2px}.toggle-list b{font-size:14px;color:var(--ink)}.toggle-list small{font-size:12px;color:var(--muted);font-weight:500}
@media(max-width:760px){.limit-impact dl{grid-template-columns:1fr 1fr}}
/* UX-7: small accent-coloured labels are darkened so any brand accent stays readable (WCAG AA). */
.eyebrow{color:color-mix(in srgb,var(--accent) 72%,#000)}

/* UX-8 Agent Desktop console layout */
.agent-header{display:flex;align-items:center;gap:18px;flex-wrap:wrap;margin-bottom:18px}
.agent-identity{display:flex;align-items:center;gap:12px;flex:1;min-width:200px}.agent-identity>div>strong,.agent-identity>div>span{display:block}.agent-identity>div>strong{font-size:16px}.agent-identity>div>span{font-size:13px;color:var(--muted)}
.agent-state{display:flex;align-items:center;gap:10px}.state-timer{font-family:"Space Grotesk","Public Sans",sans-serif;font-size:24px;font-variant-numeric:tabular-nums;letter-spacing:-.02em}
.state-timer.is-over{color:#b7791f}.agent-state small{font-size:12px;color:var(--muted)}
.agent-header .agent-state-actions{margin:0}.agent-header .agent-hint{flex-basis:100%;margin:0}
.agent-workspace{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:18px;align-items:start}.agent-main,.agent-side{display:grid;gap:18px;min-width:0}
.agent-side .callbacks-panel{position:sticky;top:98px}
.lead-identity strong{font-size:22px}.lead-identity span{font-size:15px}
.call-work{border-top:1px solid var(--line);margin-top:16px;padding-top:16px}.call-work-title{font-size:15px;margin:0 0 12px}
.disposition-actions{display:flex;gap:10px;flex-wrap:wrap}.disposition-actions .button{min-height:44px;padding:10px 18px}
.early-disposition{display:grid;gap:6px;font-size:13px;font-weight:750;color:#475467;margin-top:12px}.early-disposition small{font-weight:500;color:var(--muted)}
.early-disposition select{border:1px solid #d9e2ed;border-radius:9px;padding:10px 11px;min-height:40px;font-size:14px}
.countdown-ring{--progress:1;width:64px;height:64px;border-radius:50%;display:grid;place-items:center;background:conic-gradient(var(--primary) calc(var(--progress) * 360deg),#e4e9f0 0)}
.countdown-ring .preview-countdown{display:grid;place-items:center;width:50px;height:50px;border-radius:50%;background:#fff;font-size:16px}
.countdown-ring.is-urgent{background:conic-gradient(#d08a0b calc(var(--progress) * 360deg),#fdefc8 0)}.countdown-ring.is-urgent .preview-countdown{color:#8a5a00}
.call-now{min-height:48px;font-size:15px}
.callback-group{font-size:12px;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);margin:10px 0 2px}
@media(max-width:1000px){.agent-workspace{grid-template-columns:1fr}.agent-side .callbacks-panel{position:static}}
@media(max-width:760px){.agent-header{gap:12px}.agent-state{width:100%;justify-content:space-between}.disposition-actions .button{flex:1}}

/* UX-9 Agent supervision */
.state-strip{display:grid;grid-template-columns:repeat(5,1fr);gap:10px;margin-bottom:12px}
.state-count{display:grid;gap:2px;justify-items:start;padding:14px 16px;border:1px solid var(--line);border-left-width:4px;border-radius:12px;background:#fff;text-align:left;box-shadow:var(--shadow)}
.state-count strong{font-family:"Space Grotesk","Public Sans",sans-serif;font-size:26px;line-height:1}.state-count span{font-size:13px;color:var(--muted);font-weight:700}
.state-count[aria-pressed="true"]{outline:2px solid var(--primary);outline-offset:2px}
.state-ready{border-left-color:#1f9d62}.state-previewing{border-left-color:#3b6ea5}.state-on_call{border-left-color:#d08a0b}.state-wrap_up{border-left-color:#b7791f}.state-offline{border-left-color:#94a3b8}
.floor-strip{display:grid;grid-template-columns:repeat(5,1fr);gap:10px;margin-bottom:20px}
.floor-strip>*{display:grid;gap:3px;padding:14px 16px;border:1px solid var(--line);border-radius:12px;background:#fff}
.floor-strip small{font-size:12px;color:var(--muted);font-weight:700}.floor-strip strong{font-size:22px}.floor-strip span{font-size:12px;color:var(--muted)}
.floor-alert.is-alert{border-color:#f3b4b4;background:#fff5f5}.floor-alert.is-alert strong,.floor-alert.is-alert span{color:#8f1f23}
.panel-head-actions{display:flex;align-items:center;gap:12px;flex-wrap:wrap}
.supervisor-toolbar{margin:0 -22px 0}
.state-timer.compact{font-size:14px;font-weight:750}
.supervisor-table tr:has(.state-timer.is-over){background:#fffaf0}.supervisor-table tr:has(.state-timer.is-over) td:first-child{box-shadow:inset 3px 0 0 #d08a0b}
.supervisor-table tr[hidden]{display:none}
.verification-panel{margin-top:20px}
@media(max-width:1000px){.state-strip,.floor-strip{grid-template-columns:repeat(3,1fr)}}
@media(max-width:600px){.state-strip,.floor-strip{grid-template-columns:repeat(2,1fr)}.supervisor-toolbar{margin:0 -18px}}

/* UX-10 icon set: inline SVG from _icons.html; strokes follow the text colour. */
.icon{width:1.15em;height:1.15em;flex:0 0 auto;vertical-align:-.2em;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}
.icon circle[r=".6"],.icon circle[r="1"]{fill:currentColor}
.sidebar nav a .icon{width:20px;height:20px;opacity:.9}.sidebar nav a.active .icon{opacity:1}
.metric-icon .icon{width:22px;height:22px}.schedule-icon .icon{width:18px;height:18px}
.empty-icon .icon{width:34px;height:34px;stroke-width:1.6}
.alert-icon .icon{width:14px;height:14px;stroke-width:2.6;vertical-align:0}
.check-icon .icon{width:14px;height:14px;stroke-width:2.6}
.login-points i .icon{width:11px;height:11px;stroke-width:3}
.button .icon{width:16px;height:16px}.button.compact .icon{width:15px;height:15px}
a .icon-arrow-right{width:14px;height:14px;vertical-align:-.15em}

/* UX-11 navigation and overview */
.nav-toggle{display:none}
.user-menu>summary.user-chip{list-style:none;cursor:pointer;border:0;background:none;padding:4px 6px 4px 13px;border-radius:10px;min-height:44px}.user-menu>summary.user-chip::-webkit-details-marker{display:none}
.user-menu>summary.user-chip:hover{background:#f1f5f9}.user-menu>summary .icon{width:14px;height:14px;color:var(--muted)}
.user-menu .overflow-list{min-width:220px}
.overview-grid{display:grid;grid-template-columns:minmax(0,1fr) 360px;gap:20px;align-items:start;margin-bottom:20px}.overview-side{display:grid;gap:20px}
.metric-link{color:inherit}.metric-link:hover{border-color:var(--primary)}.metric .health-text{font-size:20px}.health-text.is-connected{color:#197343}.health-text.is-degraded{color:#8a5a00}.health-text.is-disconnected{color:#8f1f23}
.metric em{overflow-wrap:anywhere}
.attention-list{list-style:none;margin:0;padding:0;display:grid;gap:8px}.attention-list li{padding:10px 12px;border:1px solid var(--line);border-radius:10px;font-size:13px}.attention-list li.is-alert{border-color:#f3b4b4;background:#fff5f5}.attention-list li.is-alert a{color:#8f1f23}.attention-list li.is-ok{color:#197343;background:#f0fbf5;border-color:#c9ecd9}
@media(max-width:1100px){.overview-grid{grid-template-columns:1fr}}
@media(max-width:760px){.sidebar{padding:12px 15px}.brand-lockup{padding-bottom:0}.nav-toggle{display:inline-flex;align-items:center;gap:6px;margin-left:auto;border:1px solid rgba(255,255,255,.25);background:transparent;color:#fff;border-radius:9px;padding:8px 12px;min-height:44px;font-weight:700}.sidebar nav[data-primary-nav]{display:none;grid-template-columns:1fr;margin-top:12px}.sidebar nav[data-primary-nav].is-open{display:grid}.sidebar nav[data-primary-nav].is-open .nav-label{display:block;padding:14px 13px 4px}.user-menu>summary.user-chip{padding-left:6px}.user-menu .overflow-list{right:0;left:auto}}
/* KPI tiles may shrink below their longest word instead of widening the page. */
.metrics-grid>*,.metric>div{min-width:0}.metric strong{overflow-wrap:anywhere}
.metric .health-text{overflow-wrap:normal}
@media(max-width:700px){.metrics-grid .metric-link{grid-column:1/-1}}
/* UX-12 agent groups: 3CX extension search and assigned agents */
.pbx-search{display:flex;flex-wrap:wrap;align-items:center;gap:10px}.pbx-search input[type=search]{flex:1 1 240px;min-width:0}
.pbx-hide-assigned{display:inline-flex!important;flex-direction:row;align-items:center;gap:6px;margin:0;font-size:12px;font-weight:700;color:var(--muted);white-space:nowrap}.pbx-hide-assigned input{width:16px;height:16px;min-height:0;padding:0;margin:0;box-shadow:none}
.pbx-count{font-size:12px;color:var(--muted);font-variant-numeric:tabular-nums}
.pbx-chip[hidden]{display:none!important}
.assigned-agents{margin:14px 0 18px}.assigned-agents h4{margin:0 0 8px;font-size:13px}
.pbx-match{display:inline-flex;align-items:center;gap:5px;font-size:13px;font-weight:700}.pbx-match .icon{width:14px;height:14px}
.pbx-match.ok{color:#17784b}.pbx-match.missing{color:#a15c07}.pbx-match.unknown{color:var(--muted);font-weight:600}
/* UX-13 agent groups information architecture */
.page-intro{margin:-6px 0 18px;color:var(--muted);font-size:14px;max-width:70ch}
.group-meta{display:flex;flex-wrap:wrap;gap:8px;margin:-4px 0 18px}
.groups-table tr[data-row-href]{cursor:pointer}.groups-table tr[data-row-href]:hover td{background:#f8fafc}
.row-actions{text-align:right;white-space:nowrap}
.cell-sub{display:block;margin-top:3px;color:var(--muted);font-size:12px;font-weight:600}
.muted-note{color:var(--muted);font-size:13px}
.table-footnote{margin:12px 0 0}
.row-note-row td{padding-top:0;border-top:0}
.inline-note{display:flex;gap:10px;align-items:flex-start;padding:10px 12px;border:1px solid #f1d9a8;background:#fffaf0;border-radius:10px;color:#6b4a0c;font-size:13px}
.inline-note .icon{flex:none;width:16px;height:16px;margin-top:1px}.inline-note p{margin:0}
.inline-note[hidden]{display:none!important}
.inline-assign{display:flex;gap:6px;align-items:center}.inline-assign select{min-width:140px;width:auto}
.optional-tag{margin-left:6px;font-size:11px;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.05em}
.dialog-actions{display:flex;justify-content:flex-end;gap:8px;padding-top:16px;border-top:1px solid var(--line)}
.group-dialog{width:min(560px,calc(100vw - 32px))}
.group-dialog[data-assign-dialog]{width:min(720px,calc(100vw - 32px))}
.group-dialog .pbx-directory-chips{max-height:220px;overflow:auto;padding:2px}
.settings-list{display:grid;gap:0;margin:0}
.settings-list>div{display:grid;grid-template-columns:220px minmax(0,1fr);gap:16px;padding:14px 0;border-top:1px solid var(--line)}
.settings-list>div:first-child{border-top:0}
.settings-list dt{font-weight:750;color:#526077;font-size:13px}.settings-list dd{margin:0;font-weight:650}
.settings-list dd small{display:block;margin-top:4px;color:var(--muted);font-weight:500;font-size:12px}
.settings-panel .form-grid.one{max-width:560px}
@media(max-width:760px){.settings-list>div{grid-template-columns:1fr;gap:4px}.inline-assign{flex-wrap:wrap}.form-grid>.span-3{grid-column:1/-1}}

/* Agent Productivity v1: My Activity strip (Agent Desktop) */
.my-activity-strip{display:flex;align-items:center;gap:18px;flex-wrap:wrap;padding:14px 20px}
.my-activity-label{font-size:11px;font-weight:850;color:var(--muted);text-transform:uppercase;letter-spacing:.06em}
.my-activity-items{display:flex;flex-wrap:wrap;gap:22px}
.my-activity-items>div{display:flex;align-items:baseline;gap:5px}
.my-activity-items strong{font-size:16px;letter-spacing:-.02em}
.my-activity-items span{font-size:12px;color:var(--muted)}
@media(max-width:760px){.my-activity-strip{padding:14px}.my-activity-items{gap:14px}}

/* Shared outbound capacity: campaign concurrency (Auto or a manual maximum) */
.concurrency-field{margin-top:14px}.concurrency-mode{margin:0 0 4px;font-size:13px}.concurrency-mode strong{margin-right:6px}.inline-assign .concurrency-input{width:88px}.capacity-pool dd b{font-size:14px}